Accessibility
The Echo Lounge & Music Hall strives to ensure that all our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.
Ticketing - ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. Accessible seating does occasionally sell out online. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Unexpected Needs - If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests - If you will need an interpreter for an event, please give us at least 30 days notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for EchoInfo@livenation.com to arrange for an interpreter for your visit.
Hearing Assistance - Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. We can be reached at EchoInfo@Livenation.com
Service Animals - Service animals are permitted inside the venue during events, but the venue reserves the right to deny emotional support animals and the right to verify the animal's trained purpose. Only registered working animals are permitted. The Echo Lounge & Music Hall requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
Accommodations - All venue bathrooms, concession stands, and merchandise stands are accessible.